FAQ

Frequently Asked Questions

Where does artwork ship from?

It will ship from the artist’s studio (4236 Roseville Road, North Highlands, CA 95660) to your specified shipping address.

How much will shipping cost?

We offer free domestic shipping.

What is your Policy on Returns/Refunds?

Megan Willis Art is committed to your complete satisfaction in our high quality art. If you are not 100% happy with your purchase, you may return it to us within thirty (30) days of receiving your order for a full refund. Shipping charges will not be refunded.

Instructions for Returns
You may return your product for a full refund of the product cost (excluding shipping charges) by following these simple steps:

Send an e-mail to info@meganwillisart.com and include your order number, the reason for your return, whether you’d like a replacement or a refund, and any photos of damage (if applicable).

Ship your item back to us in its original condition and packaging. We strongly encourage you to return the item via a trackable method.

MAIL YOUR ITEM TO:

Megan Willis Art, 4236 Roseville Road, North Highlands, CA 95660.

Once your return is received and inspected, we will send you an email confirmation. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. To be eligible for a full refund, your item must be unused, in the same condition that you received it, and in the original packaging.

Any item that is returned more than 30 days after delivery.

What are the artist’s unique materials?

Megan uses finely ground pigments and minerals, such as mica and aluminum flakes. She infuses the ground pigments and minerals into automotive enamel and urethane, which is her medium. Aluminum flakes are like a mirror, polished on two sides and dark on the edges. Mica flakes are like a prism—some light is reflected and some is transmitted. Coating a mica flake with titanium powder yields a pigment that mimics pearlescence.

This is what makes her art so luminous—the polished metal particles and ceramic crystals in the paint reflect and refract light. This gives her paintings not just a sparkle, but a deep color that can vary depending on how you look at it for brilliant effects.

What is automotive acrylic enamel and urethane?

A high tech material used on modern cars. It is extremely durable and protects from UV rays. Megan’s paintings will be around for at least a millennium. Used as a medium, the automotive enamel and urethane allows for the perfect blending of pigments and multiple layers of translucence and refraction.

Megan does not want the viewer to be confined by her views of a painting. The viewer can use his/her imagination to be free to see and feel in the painting whatever comes naturally. Each and every painting can hang in any direction because all artworks are in perfect balance and harmony in any position.

What is the best way to care for my original painting?

The automotive enamel and urethane, which Megan uses as her medium, is incredibly durable. The only care involved is wiping off dust from the painting using a soft cloth towel as needed and polishing the painting every 6 months or so, like one might polish jewelry. This will keep the painting in pristine condition for vivid and bright viewing. Megan prefers to use Meguiar’s Gold Class Carnauba Plus Premium Quik Wax as a spray with microfiber towels (any brand of spray exterior carnauba car wax will work).

APPLYING AUTOMOTIVE WAX TO PAINTINGS:

It is recommended to wipe off any dust from the painting using a soft cloth towel before applying Ultimate Quik Wax.

  1. Shake well.
  2. Mist Ultimate Quik Wax onto one section of the painting at a time.
  3. Quickly spread the product with a clean Supreme Shine Microfiber Towel.
  4. Turn to a clean, dry portion of towel for final wipe-off.

A Few Tips About Applying Meguiar’s Ultimate Quik Wax

Allow the thin coating of Ultimate Quik Wax to flash dry. In normal temperatures and humidity, Ultimate Quik Wax will dry in just a few moments and will be ready to wipe off.

Fold the Meguiar’s Supreme Shine Microfiber Towel in 4 sections: it is recommend that the microfiber towel is folded in 4 sections, because it provides a thick plush wiping cloth that helps to spread the pressure of a hand out over the surface of the cloth and gives 8 sides to wipe with. Apply to entire painting: Start at one section of the painting and continue applying Ultimate Quik Wax using a dampened microfiber polishing cloth until the entire painting is covered with a thin coating of wax. Follow the path of travel: Wipe off the dried wax by starting where you first applied the product and then follow path of travel, gently and carefully wiping the dried residue off the paint. Use a separate, clean dry microfiber polishing cloth folded 4 ways to remove the dried film of wax.

What is the best way to light my original painting?

Megan Willis Art original paintings look great in natural lighting, especially when placed in a lot of indirect sunlight (metal paintings can hang outdoors if anchored probably out of direct sunlight and in a space protected from nature’s elements); however, the metallics, pearlescence, mica, and aluminum flakes shine the best and show the most color depth with additional lighting.

Accent Uplights (resting on a surface or mounted to wall) or Track Lighting (wall or ceiling mounted) work the best. Light bulbs should be positioned so that the light beam hits the center of the painting when the fixture is adjusted to a 30 degree angle. 10 degrees creates a long shadow below the painting and anything 45 degrees and above creates a reflective glare. If the lights are adjusted to minimize glare when you’re right in from the painting, glares may appear if you are looking at it across the room from a different angle. Just like glass, there will always be some kind of a glare because the paint is so shiny. I prefer FEIT Electric enhance vivid natural light in 50 watt daylight from Home Depot.